Thank you for shopping at My Convenience Store.
Please read this policy carefully. This is the Return and Refund Policy of My Convenience Store.
Returns – 3 days with receipt or proof of purchase
If you are not entirely satisfied with your purchase, we’re here to help. Returns You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and also your item needs to have the receipt or proof of purchase.
nonrefundable items:
* Cigars And Blunts – nonrefundable*
* Tobacco and Cigarettes – nonrefundable*
* Vapers – nonrefundable*
Beverages – nonrefundable
Dairy – nonrefundable
Snacks – nonrefundable
and any other food related products are also nonrefundable.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 4164889828
- By email: returns@myconveniencestore.ca
Ontario
