My Convenience Store Return and Refund Policy

Thank you for shopping at My Convenience Store.

Please read this policy carefully. This is the Return and Refund Policy of My Convenience Store.

Returns 3 days with receipt or proof of purchase

If you are not entirely satisfied with your purchase, we’re here to help. Returns You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and also your item needs to have the receipt or proof of purchase.

nonrefundable items:

* Cigars And Bluntsnonrefundable*

* Tobacco and Cigarettesnonrefundable*

* Vapersnonrefundable*

Beveragesnonrefundable

Dairynonrefundable

Snacksnonrefundable

and any other food related products are also nonrefundable.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 4164889828
  • By email: returns@myconveniencestore.ca